Shipping Policy
Last Updated: 2026
This Shipping Policy applies to orders placed on synaworld.net (the “Website”), operated under the brand name Synaworld Street Market by SYNAWORLD LTD (“Company”, “we”, “our”, or “us”).
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak seasons, holidays, or promotional periods.
Business days do not include weekends or public holidays.
2. Shipping Time Estimates
Estimated delivery times depend on your location and shipping method selected at checkout:
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- United States & International: 7–15 business days
Delivery times are estimates and may vary due to customs processing, courier delays, weather conditions, or other factors beyond our control.
3. Shipping Providers
We work with trusted logistics partners and shipping carriers to deliver orders safely and efficiently. The specific carrier may vary depending on destination and product availability.
4. Shipping Costs
Shipping costs are calculated at checkout based on destination, order value, and shipping method selected. Promotional free shipping offers may apply to qualifying orders.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Tracking updates may take 24–72 hours to appear after dispatch.
6. Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, and local fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer unless otherwise stated at checkout.
7. Incorrect Address Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
If an order is returned due to incorrect address details, additional shipping fees may apply for re-delivery.
8. Lost or Delayed Shipments
If your order is delayed beyond the estimated timeframe, please contact us at support@synaworld.net. We will work with the shipping carrier to investigate and resolve the issue.
We are not responsible for courier delays once the package has been handed over to the shipping provider, but we will assist customers where possible.
9. Delivered but Not Received
If tracking shows that an item was delivered but you have not received it, please contact the shipping carrier first and then notify us. We may request additional information to assist with investigation.
10. Order Cancellations After Shipping
Once an order has been dispatched, it cannot be canceled. Customers must follow the return process after delivery if they wish to request a refund.
11. Independent Retailer Notice
Synaworld Street Market operates as an independent online retailer and marketplace platform. We are not affiliated with, endorsed by, or officially connected with any external brand owners referenced on this website, including Syna World or syna.store. All trademarks belong to their respective owners.
12. Contact Information
For shipping inquiries, please contact:
Email: support@synaworld.net
Website: https://synaworld.net